@charset "UTF-8";
:root{--ink:#172c29;--muted:#788882;--green:#206c51;--green-dark:#133d32;--light-green:#e8f2eb;--line:#e4eae6;--canvas:#f5f7f4;--white:#fff;--amber:#a57328;--radius:14px;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);font-size:14px;font-synthesis:none}*{box-sizing:border-box}body{margin:0;background:var(--canvas)}a{color:var(--green);text-decoration:none}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}button:focus-visible,a:focus-visible{outline:3px solid #91cba7;outline-offset:3px}h1,h2,h3,p{margin-top:0}h1{font-size:30px;letter-spacing:-1px;margin-bottom:8px;font-weight:650}h2{font-size:18px;letter-spacing:-.3px;font-weight:650}h3{font-size:16px}p{line-height:1.65}small{font-size:11px}input,textarea,select{width:100%;background:#fff;border:1px solid #dbe3dd;border-radius:8px;padding:11px 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solid transparent;white-space:nowrap;line-height:1.25}.primary{background:var(--green);color:white;border-color:var(--green)}.primary:hover{background:#15563f}.secondary{background:white;border-color:#dce5de;color:var(--ink)}.secondary:hover{background:#f3f7f3}.full{width:100%;justify-content:space-between}.text-button{border:0;background:none;color:var(--green);font-size:11px;padding:6px}.icon-button{border:0;background:transparent;padding:4px 9px;color:var(--muted);font-size:22px}.danger-text{color:#aa4844}.app-shell{display:flex;min-height:100dvh}.sidebar{position:fixed;inset:0 auto 0 0;width:234px;padding:32px 18px 20px;background:#143c32;color:#edf5ef;display:flex;flex-direction:column;z-index:20}.brand{display:flex;gap:11px;align-items:center;color:white;font-size:23px;font-weight:650;letter-spacing:-.8px;padding:0 10px}.brand>span:last-child{display:flex;flex-direction:column}.brand 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small{display:block;color:#a6bdaf;margin-top:4px;font-size:9px}.avatar{width:42px;height:42px;border-radius:13px;background:#e6eee5;color:#4d7053;display:grid;place-items:center;font-size:13px;font-weight:650;flex-shrink:0}.avatar.small{width:32px;height:32px;font-size:11px;border-radius:9px;background:#d9e9d1}.logout{border:0;background:transparent;color:#9eb7a9;font-size:10px;margin:0 0 0 48px;padding:6px 0}.main-content{margin-left:234px;width:calc(100% - 234px);min-width:0}.page-header{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:33px 34px 25px}.page-header p{font-size:12px;color:var(--muted);margin:0}.page-header .eyebrow{font-size:9px;margin-bottom:10px}.heading-dot{display:inline-block;width:7px;height:7px;background:#81b28b;border-radius:50%;margin-left:5px;vertical-align:middle}.header-actions{display:flex;align-items:center;gap:18px}.sync-status{font-size:10px;color:var(--muted);display:flex;gap:6px;align-items:center}.summary-strip{display:grid;grid-template-columns:repeat(4,1fr);margin:0 34px 26px;border:1px solid var(--line);border-radius:12px;background:white;padding:17px 0}.summary-strip>div{display:flex;align-items:center;gap:12px;padding:0 24px;border-right:1px solid var(--line)}.summary-strip>div:last-child{border:0}.summary-strip strong{display:block;font-size:24px;font-weight:600;line-height:1.15;letter-spacing:-.8px}.summary-strip small{display:block;font-size:10px;color:var(--muted);margin-top:5px}.stat-icon{display:grid;place-items:center;width:36px;height:36px;border-radius:11px;font-size:20px;background:#f1f4ec;color:#769163}.stat-icon.waiting{background:#faf1dd;color:#bd9851}.stat-icon.working{background:#e7f2e9;color:#4b9063}.stat-icon.mine{background:#edf0fa;color:#7989aa}.inbox-page{height:100dvh;display:flex;flex-direction:column}.conversation-workspace{display:flex;flex:1;min-height:0;border-top:1px solid var(--line);background:#fff}.conversation-list{width:320px;min-width:290px;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#fff}.list-toolbar{padding:22px 19px 0}.list-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:19px}.list-title h2{font-size:14px;margin:0}.counter{padding:3px 7px;border-radius:6px;background:#edf2ec;color:#65806c;font-size:10px;font-weight:600}.search-box{display:flex;align-items:center;gap:9px;border:1px solid var(--line);background:#f8faf7;border-radius:8px;padding:0 10px;color:#8fa194}.search-box>span{font-size:22px}.search-box input{border:0;background:transparent;margin:0;padding:10px 0;font-size:11px;box-shadow:none}.filter-row{display:flex;gap:7px;margin:10px 0 16px}.filter-row select{font-size:10px;padding:8px 5px;border-color:var(--line)}.tabs{display:flex;gap:12px;justify-content:space-between;border-bottom:1px solid var(--line)}.tabs button{font-size:10px;border:0;background:none;color:#809086;padding:10px 0 13px;border-bottom:2px solid transparent}.tabs button.selected{border-bottom-color:var(--green);color:var(--green);font-weight:650}.ticket-list{flex:1;overflow-y:auto}.ticket-row{display:flex;width:100%;text-align:left;gap:11px;padding:18px;border:0;border-bottom:1px solid #f0f3ed;background:white;color:var(--ink)}.ticket-row:hover{background:#f6f9f4}.ticket-row.selected{background:#eef5ed;box-shadow:inset 3px 0 0 #3d7d56}.ticket-row-body{min-width:0;flex:1}.ticket-row-head{display:flex;justify-content:space-between;gap:5px;margin:1px 0 6px}.ticket-name{font-size:12px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-weight:650}.ticket-time{font-size:9px;color:var(--muted);white-space:nowrap}.ticket-subtitle{font-size:10px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:10px}.ticket-tags{display:flex;align-items:center;gap:5px;flex-wrap:wrap}.badge{display:inline-flex;align-items:center;gap:4px;background:#f0f2ef;color:#758178;padding:4px 7px;border-radius:5px;font-size:9px;font-weight:550;white-space:nowrap}.badge.green{background:#e7f2e8;color:#477a52}.badge.amber{background:#fcf3de;color:#a58234}.badge.purple{background:#f0ecf8;color:#8971a7}.badge.blue{background:#eaf0f7;color:#6381a5}.pagination{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.conversation{flex:1;min-width:0;display:flex;flex-direction:column;background:#f8faf6;position:relative}.welcome-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;flex:1;text-align:center;padding:35px 20px}.welcome-empty h2{font-size:22px;letter-spacing:-.65px;margin-bottom:12px}.welcome-empty p{font-size:12px;color:var(--muted);line-height:1.8}.welcome-empty .eyebrow{font-size:9px;color:#8a9d87;margin-top:28px}.empty-art{position:relative;width:125px;height:110px;display:grid;place-items:center}.empty-art>span{display:flex;align-items:center;justify-content:center;position:relative;background:#e3edda;color:#3a6c46;width:85px;height:79px;border-radius:24px 24px 24px 4px;font-size:50px;font-weight:700;letter-spacing:-7px;z-index:1;padding-right:7px;transform:rotate(-7deg)}.empty-art>span span{color:#80a86f}.empty-art i{position:absolute;width:75px;height:73px;background:#f1ead9;right:0;bottom:0;border-radius:18px 18px 2px 18px;transform:rotate(9deg)}.empty-art b{position:absolute;z-index:2;background:#fff;width:31px;height:31px;display:grid;place-items:center;border-radius:50%;color:#619268;right:3px;top:5px;box-shadow:0 4px 14px #263c2d0d}.empty-features{display:flex;gap:20px;font-size:10px;color:#96a38c;margin-top:20px}.empty{color:var(--muted);text-align:center;padding:40px 18px}.small-empty{font-size:11px;line-height:1.8;padding-top:50px}.chat-header{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:18px 22px;background:#fff;border-bottom:1px solid var(--line)}.chat-person{display:flex;align-items:center;gap:10px;min-width:0}.chat-person h2{margin:0 0 5px;font-size:14px}.chat-person p{font-size:10px;color:var(--muted);margin:0}.chat-actions{display:flex;gap:6px;align-items:center}.chat-actions .button{font-size:10px;padding:9px}.sim-banner{font-size:10px;text-align:center;color:#8d79a2;background:#f5f0fa;padding:8px}.chat-messages{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}.message{max-width:82%;align-self:flex-start;border:1px solid #e8ede5;background:white;border-radius:1px 12px 12px;padding:12px 14px;font-size:12px;line-height:1.65;box-shadow:0 1px 2px #16361e03;overflow-wrap:anywhere}.message.out{align-self:flex-end;background:#e6f1e3;border-color:#dbe8d5;border-radius:12px 1px 12px 12px}.message.bot{background:#f0f3ed;color:#4f6256;border-color:#e6eadd}.message.note{background:#fff8e2;border-color:#f0e8ca;align-self:flex-end}.message-author{font-size:9px;font-weight:650;color:#64805e;margin-bottom:5px}.message-body{white-space:pre-wrap}.message-meta{font-size:9px;color:#92a08b;margin-top:7px;text-align:right}.event-message{align-self:center;color:#8b998d;text-align:center;font-size:9px;padding:6px 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solid var(--line);border-radius:12px;padding:26px}.catalog-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:20px}.catalog-card{padding:25px;background:#fff;border:1px solid var(--line);border-radius:12px;display:flex;align-items:flex-start;flex-direction:column}.card-top{display:flex;align-items:center;justify-content:space-between;width:100%;margin-bottom:20px}.card-symbol{display:grid;place-items:center;background:#eef3e9;color:#6d8862;width:40px;height:40px;border-radius:11px;font-size:22px}.catalog-card h2{margin-top:15px;margin-bottom:7px;font-size:17px}.catalog-card .card-top+h2{margin-top:0}.catalog-card p{font-size:12px;margin-bottom:15px}.card-link{margin-top:auto;padding-top:22px;width:100%;font-size:11px;font-weight:600;display:flex;justify-content:space-between}.tag-list{display:flex;flex-wrap:wrap;gap:5px;margin:15px 0}.tag-list span{font-size:9px;padding:5px 8px;background:#f4f6f1;border-radius:4px;color:#7a8973}.notice{background:#f4f3e9;border:1px solid #e9e6d4;color:#8a805d;border-radius:8px;padding:14px 17px;line-height:1.7;font-size:11px}.margin-bottom{margin-bottom:24px}.form-page{display:grid;grid-template-columns:minmax(350px,740px) minmax(180px,270px);gap:30px;align-items:start}.settings-form{padding:30px}.field{margin-bottom:24px}.field>label{margin-bottom:8px}.field .helptext,.helptext{font-size:11px;color:var(--muted);line-height:1.6;margin-top:7px}.helptext ul{padding-left:17px}.field div[id^=id_departments],.field div[id^=id_weekdays]{display:flex;flex-wrap:wrap;gap:10px}.field div[id^=id_departments]>div,.field div[id^=id_weekdays]>div{padding:9px 12px;background:#f5f7f1;border-radius:7px}.check-field{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.check-field>label{margin:0;order:1}.check-field .helptext{width:100%;order:2}.form-section{display:flex;align-items:flex-start;gap:14px;border-top:1px solid var(--line);margin:32px 0 24px;padding-top:25px}.form-section:first-of-type{margin-top:0;border:0;padding-top:0}.section-number{font-size:11px;padding:8px;background:#eff4e9;color:#7e9671;border-radius:7px}.form-section h2{font-size:16px;margin:0 0 6px}.form-section p{font-size:11px;color:var(--muted);margin:0}.form-actions{display:flex;justify-content:flex-end;gap:12px;padding-top:25px;border-top:1px solid var(--line)}.form-aside{padding:22px 0;color:var(--muted);font-size:12px;line-height:1.8}.form-aside h3{color:var(--ink)}.back-link{font-size:11px;display:block;margin-bottom:15px}.stack{display:flex;flex-direction:column;gap:20px}.stack>div>label{margin-bottom:8px}.stack .helptext{display:block}.errorlist{color:#a34542;font-size:12px;padding:0;list-style:none;line-height:1.6;margin:8px 0}.errorlist.nonfield{background:#fdf0ed;border:1px solid #efd9d5;padding:12px;border-radius:8px}.flash-stack{padding:20px 34px 0}.flash{border:1px solid #d1e4d0;background:#edf6ea;padding:12px 17px;border-radius:8px;font-size:12px;color:#51794d}.table-panel{padding:0;overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}th{font-size:10px;color:var(--muted);background:#fafbf8;letter-spacing:.2px}td,th{padding:17px 20px;border-bottom:1px solid var(--line)}td{line-height:1.5}.auth-layout{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr}.auth-story{background:#143c32;color:white;display:flex;flex-direction:column;justify-content:space-between;padding:52px 60px;position:relative;overflow:hidden}.auth-story:after{content:"";position:absolute;bottom:-300px;right:-250px;border:1px solid #31594a;width:700px;height:700px;border-radius:50%;pointer-events:none}.auth-story>.brand{padding:0}.auth-story .eyebrow{color:#96bba0;font-size:9px}.auth-story h1{font-size:clamp(38px,4vw,61px);font-weight:550;line-height:1.12;letter-spacing:-2.3px;margin:24px 0}.auth-story p{color:#a8c1b1;font-size:14px;line-height:1.9}.auth-story>small{font-size:10px;color:#92b09d}.story-card{display:flex;align-items:center;gap:14px;margin-top:45px;font-size:12px}.story-icon{font-size:22px;background:#2c5945;color:#c6ddba;width:42px;height:42px;border-radius:11px;display:grid;place-items:center}.story-card small{display:block;font-size:10px;color:#91ad9b;margin-top:6px}.auth-form{display:flex;align-items:center;justify-content:center;padding:60px}.auth-form>div{max-width:365px;width:100%}.auth-form h2{font-size:29px;letter-spacing:-1px;margin:13px 0}.auth-form>div>p{font-size:12px;margin-bottom:34px}.auth-help{font-size:11px!important;line-height:1.8;color:#95a18f;margin:28px 0 0!important;text-align:center}.public-center{min-height:100dvh;display:grid;place-items:center;padding:40px 20px;background:#eff4ed}.auth-card{max-width:480px;width:100%;background:white;border:1px solid #dfe8dd;padding:38px;border-radius:18px;box-shadow:0 10px 50px #29482c05}.auth-card h1{font-size:26px}.auth-card p{font-size:12px}.auth-card .stack{margin-top:25px}dialog{border:1px solid var(--line);border-radius:16px;padding:28px;width:500px;max-width:calc(100vw - 32px);color:var(--ink);box-shadow:0 20px 100px #17332430}dialog::backdrop{background:#10271c70;backdrop-filter:blur(3px)}.dialog-title{display:flex;align-items:center;justify-content:space-between;gap:10px}.dialog-title h2{margin:0;font-size:20px}dialog p{font-size:12px;margin:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}#toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);z-index:100;background:#1d4738;color:#fff;box-shadow:0 8px 30px #132b2525;padding:14px 22px;border-radius:10px;font-size:12px;max-width:90vw}#toast.error{background:#923f37}.mobile-back{display:none}
@media(min-width:1700px){.conversation-list{width:370px}.contact-panel{width:285px}.page-header{padding-top:39px;padding-bottom:30px}.summary-strip{padding:23px 0}.message{max-width:70%}}
@media(max-width:1250px){.sidebar{width:205px;padding-left:12px;padding-right:12px}.main-content{margin-left:205px;width:calc(100% - 205px)}.brand{font-size:21px}.contact-panel{display:none!important}.page-header{padding:26px 25px 23px}.summary-strip{margin:0 25px 22px}.summary-strip>div{padding:0 17px}.page-body{padding:0 25px 30px}.sync-status{display:none}.form-page{grid-template-columns:minmax(350px,1fr) 210px}.conversation-list{width:310px;min-width:280px}}
@media(max-width:950px){.sidebar{width:70px;padding:22px 10px}.brand{padding:0;justify-content:center}.brand>span:last-child,.workspace-label,.nav-caption,.sidebar-note,.profile>span:last-child{display:none}.nav-link{font-size:0;justify-content:center;padding:14px 0;gap:0}.nav-icon{font-size:23px}.sidebar nav{margin-top:40px}.sidebar .brand-mark{width:38px;height:38px}.profile{padding:16px 0 8px;justify-content:center}.logout{font-size:8px;margin:0;padding:6px 0;text-align:center;width:100%}.main-content{margin-left:70px;width:calc(100% - 70px)}.form-page{grid-template-columns:1fr}.form-aside{max-width:600px}.summary-strip strong{font-size:21px}.summary-strip>div{padding:0 12px;gap:8px}.stat-icon{width:30px;height:30px;font-size:18px}.auth-story{padding:40px 35px}.auth-form{padding:35px}.auth-story h1{font-size:43px}.summary-strip{margin-bottom:18px}.page-header p{font-size:11px}.conversation-list{min-width:260px;width:280px}.chat-header{padding:16px 14px}.chat-messages{padding:18px}.chat-actions .button{padding:8px 6px;font-size:9px}.header-actions .button{font-size:10px;padding:11px}.chat-person .avatar{display:none}}
@media(max-width:700px){.app-shell{display:block}.sidebar{position:static;width:100%;height:64px;flex-direction:row;align-items:center;padding:0 15px;gap:15px}.sidebar .brand{width:34px}.sidebar nav{display:flex;align-items:center;justify-content:flex-end;margin:0;flex:1;gap:8px}.nav-link{margin:0;padding:9px;width:34px}.nav-icon{font-size:19px}.sidebar-bottom{padding:0;margin:0;display:flex;align-items:center}.sidebar .profile{display:none}.sidebar .logout{width:35px;font-size:9px}.main-content{width:100%;margin:0}.inbox-page{height:calc(100dvh - 64px)}.page-header{padding:22px 18px 18px;gap:10px}h1{font-size:25px}.page-header .eyebrow{font-size:8px;letter-spacing:1.3px}.page-header p{font-size:10px;max-width:230px}.summary-strip{margin:0 15px 16px;padding:12px 0}.summary-strip>div{padding:0 10px;justify-content:center}.summary-strip .stat-icon{display:none}.summary-strip strong{font-size:21px}.summary-strip small{font-size:9px}.conversation-list{width:100%;min-width:0}.conversation{display:none}.conversation-workspace.has-selection .conversation-list{display:none}.conversation-workspace.has-selection .conversation{display:flex}.mobile-back{display:inline-flex;border:0;background:none;font-size:20px;color:var(--green);padding:0 7px 0 0}.chat-header{gap:5px}.chat-actions .button{font-size:10px;padding:9px}.chat-person p{font-size:9px}.chat-person h2{font-size:13px;max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.list-toolbar{padding-top:17px}.ticket-row{padding:17px 20px}.list-title{margin-bottom:15px}.list-title h2{font-size:15px}.tabs button{font-size:12px}.search-box input,.filter-row select{font-size:12px}.ticket-name{font-size:13px}.page-body{padding:0 16px 25px}.settings-form{padding:20px}.form-actions{gap:8px}.auth-layout{display:flex;flex-direction:column}.auth-story{padding:25px;min-height:180px}.auth-story>div:not(.brand),.auth-story>small{display:none}.auth-story{min-height:100px}.auth-story .brand{justify-content:flex-start}.auth-story .brand>span:last-child{display:flex}.auth-form{padding:40px 25px}.auth-form>div{max-width:410px}.auth-card{padding:27px}.public-center .brand{justify-content:flex-start}.public-center .brand>span:last-child{display:flex}.form-grid{grid-template-columns:1fr}.chat-actions{flex-wrap:wrap;justify-content:flex-end}.message{max-width:90%}.composer-footer small{max-width:180px;line-height:1.5}.composer-top span{font-size:8px}.table-panel{padding:0}.header-actions .button{font-size:9px;padding:10px}.empty-features{gap:10px}.summary-strip>div{border-right:1px solid var(--line)}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}